Ultra Box

Astro’s Plug & Play Box is our latest box where users can enjoy the latest Astro box simply by connecting it to the TV and internet. There is no longer a need to schedule or pay for an installation. By connecting your Plug & Play Box to home broadband, you will be able to do the following:

• Watch your channels over the Internet. No more rain fade!
• Never miss your favourite shows again as you can stream LIVE events from the beginning, or simply pause and resume the program as you wish.
• Access a library of over 65,000 videos on demand. Catch-up or binge-watch full episodes whenever you like.
• Access your recordings anytime on TV or the Astro GO app via Cloud Recording.

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Other features include pause on TV and continue watching on the Astro GO app, enhanced search capabilities and more.

If you are interested to upgrade your box, you can do so via one of Astro’s retailers or online as follows:

I. Visit https://product.astro.com.my/tv

II. Choose a pack (can be the same existing pack) and proceed

Under ‘Installation Method’ choose the Plug & Play option.

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Not all shows/channels will be available on the Ultra Plug & Play Box as this depends on contractual rights with specific guidelines on the entitlement of these shows/channels and what you have as a part of your subscription.

• Customers subscribing to Ultra Plug & Play Box with Astro Broadband will not have access to 1 (one) Channel.
• Customers subscribing to Ultra Plug & Play Box without Astro Broadband will not have access to 6 channels based on their subscription (Please refer to full list below)

Please be assured that we are continuously working hard to make more content available on the Ultra Plug & Play Box.

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If you prefer to have all these channels, we recommend that you choose the Satellite dish option for the Ultra Box.

Unavailable channels are as below:

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Please take note that radio channels will also be unavailable via your Ultra Plug & Play Box.

Alternatively, you can install the free Syok App to access Astro Radio channels (https://syok.my).

If you choose to self-install the Plug & Play Box, then no installation fee will be charged. However, there will be an activation fee (please refer to the table below):

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Better yet Whatsapp us at bit.ly/UltraBox21 to find out the latest special offers we have for you.

If you choose to have an installer to install the Plug & Play Box, then an installation fee will also apply.

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After order submission, the Plug & Play Box and Astro SIM card will be couriered separately to your service address. The delivery dates with the tracking numbers will be communicated via SMS.

The Plug & Play Box and Astro SIM card should arrive within 3-working days after your order submission.