To be eligible, you’ll need to be an Active Astro Pay TV customer with a valid Astro ID.

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An Active Astro customer refers to a subscriber of the Astro Service, whose account is current and active with no outstanding payments due and who has not breached the Astro subscription agreement nor given any instructions to terminate and/or suspend his/her subscription to the Astro Service.

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Each account you hold is entitled to one (1) tier status based on the longest active smartcard.

Your Astro Rewards tier is based on how long you’ve continuously been an Active Astro Pay TV customer:

Magenta: 0 – 2 years

Silver: >2 – 9 years

Gold: >9 – 15 years

Diamond: >15+ years

The rewards you will receive depends on which tier you’re in. Rewards are cumulative: If you’re in Diamond tier, you will be able to enjoy all the benefits from Magenta, Silver, and Gold tiers.

If you cancel your Astro Pay TV services but resubscribe at a later date, your duration (year) with us will reset to zero and restart according to your new activation date. Your Astro Rewards tier will reset to Magenta.

Astro Rewards is your free loyalty programme – a way for us to say thank you for being with us.

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We’re always adding new and exciting gifts, deals, and experiences for you – all ready and waiting in the My Astro app for you, right at your fingertips. Here's the best part, the longer you’re with us, the better your rewards!

Step1: Open your My Astro app

Step 2: Select "Astro Rewards"

Step 3: Scroll through your rewards to see what you're entitled to

Step 4: Select the rewards that take your fancy and follow the instructions stated on how to redeem them (redemption instructions may vary based on reward)

Remember to keep checking back to find out what’s new.

Step1: Download the My Astro app from either the App Store, Google Play or HUAWEI AppGallery.

Step 2: Sign in with your Astro ID.

Step3: Select "Rewards" on the home screen to get started.